Claim Policy

Last updated: December 7, 2024

1. Introduction

Welcome to the Crypto Card Claim Policy. This policy outlines the procedures and conditions under which users can claim their Crypto Card gift cards. By using our services, you agree to adhere to the terms outlined in this policy.

2. Eligibility

To be eligible to claim a Crypto Card gift card, you must meet the following criteria:

  • You must have a registered account with Crypto Card.
  • The gift card must be valid and not expired.
  • You must comply with all applicable laws and regulations.
  • One gift card per user unless otherwise specified.

3. Claim Process

To claim your Crypto Card gift card, please follow these steps:

  1. Log in to your Crypto Card account.
  2. Navigate to the "My Gift Cards" section.
  3. Select the gift card you wish to claim.
  4. Enter the required information, including your wallet address.
  5. Confirm the claim request.

After submitting your claim, our team will process your request and notify you via email once the gift card has been successfully claimed.

4. Required Information

When claiming a gift card, you may be required to provide the following information:

  • Full Name
  • Email Address
  • Wallet Address (compatible with BTC, ETH, SOL)
  • Proof of Purchase (if applicable)

Providing accurate and complete information ensures a smooth and efficient claim process.

5. Processing Time

Claims are typically processed within 3-5 business days. However, processing times may vary based on the volume of claims and the complexity of each request.

6. Refunds and Cancellations

Once a gift card has been successfully claimed, it cannot be refunded or canceled. Please ensure that all information provided is accurate before submitting your claim.

7. Fraud Prevention

We take fraud prevention seriously. Any attempt to manipulate or circumvent the claim process may result in the suspension or termination of your account and forfeiture of any associated gift cards.

8. Limitation of Liability

Crypto Card is not liable for any indirect, incidental, special, consequential, or punitive damages arising from your inability to claim a gift card or from any errors in the claim process.

9. Changes to the Claim Policy

We reserve the right to modify this Claim Policy at any time. Any changes will be posted on this page with an updated "Last updated" date. Continued use of our services after such changes constitutes acceptance of the updated policy.

10. Contact Us

If you have any questions about this Claim Policy, please contact us:

If you have any questions about this Claim Policy, please contact our Support team at support@cryptocard.gift.